We may deny any return or exchange if it fails to meet our return policy criteria. If you purchase our learning materials from a source other than Fast Forward Academy, you should contact that retailer directly for any returns, as this policy does not apply to purchases from outside vendors or suppliers. The amount of this fee is the greater of 10% of the order value, or $50. If you return books or other physical merchandise that originally shipped to a destination outside the United States we will deduct a restocking fee from the amount of your refund.
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If the third-party product(s) is in any other condition other than unopened in original packaging your return amount will NOT include the full retail price of that opened or used product and/or service. Unless otherwise specified, any included third-party products, such as a calculator or tablet, must be returned unopened in original packaging. Returns of third-party merchandise included as part of a promotion with Fast Forward Academy educational materials are governed by the specific terms of the offer.
The full retail price of the merchandise does not include any discounts or promotions. We deduct the full retail price of any physical merchandise we do not receive from the refund amount. For your protection, please send your package with delivery verification. Textbooks must arrive with all pages intact and in the original binding. Physical merchandise must arrive in good condition at our corporate office within 2 weeks of RMA issuance. A package is considered received when it arrives in good order at our corporate office with an RMA number. All physical returns must arrive at our corporate office, located at 19151 Highland Rd, Baton Rouge, LA 70809. Returned merchandise must include your RMA number, assigned to the return by a Fast Forward Academy representative. If your return includes a book, or other physical merchandise, you must contact us for a Return Merchandise Authorization (RMA) number. By requesting a refund you acknowledge that any future purchases of substantially similar educational materials are ineligible for a refund under this policy. To qualify for a refund we must receive notice within 30 days of the date of initial purchase, along with a brief explanation of the reason for the return, and your original receipt. If for any reason you are unsatisfied, you may request a full refund of any items purchased directly from us within 30-days of the date of initial purchase. Updates to physical course materials, such as paperback textbooks, are available at a substantial discount upon request. In this instance, course access ends on the expiration date. This guarantee does not apply to purchases where access is limited to a specified period that is disclosed on our website. Online updates occur automatically, at no cost to you. When you purchase an exam preparation course directly from us you receive access to the course and all published updates to your electronic course materials so long as we offer the course and you are continuously engaged in the pursuit of your credential. Our Guarantees Access and Updates UNTIL YOU PASS with our Multiple Testing Season Guarantee The course is desktop, tablet, and mobile friendly, so you can study from anywhere with just your web browser. Take notes and create discussions while you watch.Ĭonnect with subject-matter experts and fellow students from anywhere in the course and get the help you need, when you need it.ĭetailed reports show your performance and confidence level in each topic so you can prioritize your study time. Our custom-built video player allows you to skip to important sections while the corresponding slides ensure you don't miss any of the key points. We give you a fully-functional Excel spreadsheet that makes complicated calculations a breeze. Turn your notes into a personalized deck of flashcards that you can drill on any device.Īuthoritative literature is accessible right from your study tools, so you won't have to waste time searching for it.
We designed our online textbooks so it’s incredibly easy to highlight important information, take notes, and organize them by color.īoost memorization and study more effectively. With just a click, you can condense the entire course to just your weakest areas. Loaded with powerful features that help you learn, focus, & succeedĪccess all of your learning material quickly and efficiently with the side-by-side design of our platform.Ĭreate the perfect final review.
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